Thank you for shopping at Relaxing Piano Moments.
Because our products are digital goods delivered instantly via internet download, all sales are final. We do not offer refunds, returns, or exchanges once a purchase is completed.
Why All Sales are Final
Unlike physical goods, digital items cannot be sent back, restored to inventory, or cleared from a device once downloaded. By purchasing our digital products, you acknowledge and agree that you lose your right of withdrawal or refund once the download link or access credentials have been generated.
Exceptions & Technical Issues
While we do not offer refunds, we want you to have a seamless experience. We will happily assist you in the following scenarios:
- Corrupted Files: If your downloaded file is corrupted or damaged, contact us within 30 days of purchase, and we will send you a fresh link or file.
- Wrong File Sent: If you receive a digital product different from the one you ordered, we will correct the error immediately.
- Download Difficulties: If you experience any technical issues retrieving your download, our support team is here to help guide you through the process.
Recommendations Before You Buy
To ensure you are satisfied with your purchase, we highly recommend doing the following prior to checkout:
- Read the Description: Carefully review the product page, specifications, and compatibility requirements.
- Check System Requirements: Ensure your device, software, or system supports the file formats provided (e.g., PDF, ZIP, MP3, MP4).
- Review Previews: Take advantage of any product previews, sample images, or demos available on the listing.
Need Assistance?
If you are having trouble accessing your digital purchase or have any questions about your order, please reach out to our support team through our contact page.